MIKO Shiatsu Foot Massager for Circulation & Pain Relief - Deep Tissue Kneading, Heat Therapy for Plantar Fasciitis, Neuropathy, Diabetics - FSA/HSA Eligible - Fits Up to Size 15

My experience was Great! I was so relax and my feet felt great after the first use. I am so glad I purchase the Miko!!I work 2 jobs and the Miko keeps me going. Oh I wish this was around in the 90's.Thank you so much to the creators!!! It really help with all conditions and I am also a pre diabetic and have numbness and tingling in my foot and it really helps to relieve that feeling. Thanks Again. I will Miko everyday!

6/12/2023 Updated review:David, who manages the customer service team and is a co-owner at Miko, reached out to me today by phone call to offer resolution to my issue. He presented a couple of options - a) send a new unit or b) provide a full refund. I chose option B since the massager functions still work - I just need to be extra careful when maneuvering the handle or moving the machine around. Initially, he only offered to refund the cost of the product and not tax since that was the max their system could offer, but he was able to chat with Amazon customer service to get the tax refunded to me as well. After our discussion, I received a full refund in Amazon credit within 2 hours.Additionally, he shared that the lack of response from the customer service team was likely due to the service ticket being closed so their system did not notify them of any subsequent messages I sent inquiring about a response, reassuring me that their intent is not to ignore customers' issues. Not sure why the ticket was closed since my issue was not resolved, but this explanation made sense to me and it may have been an accident. He also confirmed they have been low in stock on the replacement inserts, but to wait a few more weeks to receive them.I appreciate that he was willing to do whatever it took to make sure I was satisfied after learning about my frustrating experience. For this reason, I am upping my review to 5 stars (4.5 stars, but rounded up, since the product still had a mechanical/longevity issue early in its life).---6/4/2023 Original review:TLDR: The Miko foot Massager is a pretty good product, providing much needed relief after a long day on your feet. However Miko's customer service does not respond about issues.Pros:- Shiatsu rollers are strong, especially in combo with the air pressure mode which helps to hold your feet in place so the rollers can get in there deeper.- Heat function is nice.- Rotating bar makes massager suitable for feet, calves, and maybe even forearms.- Foot inserts are washable.Cons:- Customer service is not responsive.- Vibration mode is gimmicky. It doesn't provide anything extra other than being noisy. I always turn this mode off when using the massager.- The remote has all the same controls as the machine, but it isn't super useful since you have to point it directly at the massager without interference inbetween to work. You may as well use the machine's controls at that point.Overall I like the massager, but Miko's customer service is severely lacking and they do not honor their 1 year warranty. I registered the massager online to activate the warranty and inquire about a mechanical issue about 9 months after purchase. After registering, they offered a free set of replacement inserts which I thought was nice. However, I never received the gift or a follow up from them after providing my shipping information.I also opened a separate service ticket regarding the mechanical issue, where I reported that the rotating bar came loose from the connection point on one side. While this doesn't make the massager unusable, I have to be very careful when rotating the bar or it will completely detach from the machine and I cannot use the handle to carry/transport the machine at all. They asked me to send a video, which I promptly did along with the attached photos. Since that initial correspondence over 2 months ago, I haven't received a response from them and I tried following up several times. They have either completely ghosted me or are waiting for my 1 year warranty period to end next month so they can say it's out of warranty. Due to Miko's poor customer service practices, I would not recommend them or purchase from them in the future.

Perfection! The adjustable pressure along with the varied pressure and massage techniques having the ability to massage the calf, ankle, Achilles and then the feet…sets this massager apart! I’m buying a couple more as gifts!

Good overall, but for the price it could be better.Pros:- Well built, attractive, sturdy- Comes with two remotes that can stick to machine via magnet- Powerful massage, especially air compressionCons:- Not a fan of the placement of one of the massage ball right in the center of the heel. It is painful, and not in a good way. Makes my heel pain worse, which is the opposite of the goal. They should have done two balls for each heel so they would be slightly off center and not putting pressure directly on the calcaneus.- heat is worthless, you can barely feel it even after 20 minutes, though this seems to be a common problem with these massagers- somewhat noisy, especially with vibrate on, but that’s probably to be expected.- I thought - though this was probably by error and not a misleading description - that this massager had shiatsu balls on the sides as well as the bottom of the foot, which was one of the primary reasons I bought it. Unfortunately the shiatsu balls are only on the bottom of the foot; “massage” on the sides is only from air pressure, which is disappointing. Again though, I’m not sure any other massagers in this category have this feature.Overall, it’s good, but for the price I think it should be better. I was hoping for the ~$100 difference between this and similar knock-offs, that it would be significantly better, but I have a feeling that it’s almost exactly like the ones in the $100-$150 range, so if I could do it again, I’d probably choose one of those.

This foot massager has some positive features such as it’s really powerful massage function but I had a few issues with mine such as the heat not working and difficulty repositioning the unit for different massage modes. I was planning on just writing a review and thats about it. I never took it upon myself to contact the company but they cared so much about my satisfaction their CEO actually contacted me. I received a very kind message from them as well as some tips on how to resolve the issues I had been having. They made it very clear that they stand by their products 100%.I absolutely would suggest purchasing products from this company. It’s rare that someone reaches out to you and makes such an effort to ensure you’re satisfied. I was well beyond the exchange policy. They really didn’t have anything to gain from reaching out to me. They just wanted to make sure I was happy.

Bought for my 89 yo Dad.He was happy with phone support, as there is a learning curve for anyone his age...High build quality

I like how the massager works in different modes & the intensity options. Very quiet & satisfying to use.

I received this as a Mother’s Day gift and our whole family is loving it. I use it every day. My sciatic has been bothering me which leads to planter fascia issues. This is very helpful!