Royal Berkey Gravity-Fed Water Filter System with 2 Black Berkey Elements Plus Deluxe 10" Stainless Steel Berkey Water View Spigot

So happy with this water filter from Berkey; however it arrived with a marred surface. Although disappointed since I really loved how beautiful their product looks . I called the company, and their customer service was fantastic. I showed pictures of the damage, and three days later a replacement arrived with a return label. Really love doing business with a company who stands behind their product. Was not sure about the initial high cost,; but the water tastes clean, filters quickly, makes clear ice, and truly is designed to be a focal point. The Berkey spigot is also really sharp looking, allows you to see the water level, and has a good water flow with no plastic. Quite pleased I took the plunge.

The attachment to fill the filters doesn’t fit over any of my kitchen faucets. So I had to soak immersed in a pan. It’s beautiful and works like a charm. I’d buy it again. The water is so nice. Great product

Awesome device

DO NOT BUY.We bought this - and never got clear water. At a time when I really have no time and trying to get every thing clean for a sick person - had to waste so much time on this piece of junk. Spent HOURS trying to get it to work. Sadly we weren't able to open it and try it during the Amazon return period. Really sucked - and Berkey not helpful. Had to try and get a warranty replacement. No explanation for why it's not working. Stay clear.

The quality of the steel and accessories is so much better than the cheaper options. And the filters actually produce clean water. I'm glad I finally invested in the Berkey, because no alternatives worked for me. I am concerned about buying replacement filters, but I trust that won't be necessary for some time.To be honest, I was most impressed with the instructions provided in the kit. It was easy to set up the Berkey and it filters water much faster than I expected. (And the red dye test worked - they provided dye for that). The container can be full in an hour or so.I have over-filled it a couple of times despite having the gauge spigot thing. (I don't fault the product for that). I regret not getting a metal stand to put it on for a quick wipe up of water spills. It sits nicely on the cube shelf I have, with the spigot hanging over the edge for easy access to water. But when I have a spill I have to move the whole thing to clean up the little spill. (Keep it mind it's too tall to sit on a kitchen shelf with cabinets. It's 19 inches tall and you refill it from the top. The metal stand will add additional height).

The water that comes out of my tap is vile and filled with chemicals. My Berkey water filter is a necessity. Love it!!!

Works just as it should. Never a complaint on this company.

Why doesn't Berkey have an official website? Why aren't their purification claims certified by any official independent government agencies? Why are there so many unanswered questions? I'm not dropping $600 on something I can't get easy answers to. What are the filters made of?